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Photos of the office, including a street level view of the address.

Dr. Chester Tin Low

Check before you go. This office is listed as taking Denti-Cal, but we could not confirm it in the current state Denti-Cal provider listing. Call and ask whether it is taking Denti-Cal patients.

Insurance and Coverage

Denti-Cal

Not confirmed This office is listed as taking Denti-Cal but we could not find it in the current state listing. That is not the same as a no, so call and ask.

Medi-Cal plan type

Fee for service. Medi-Cal dental also runs through managed care plans in Sacramento and Los Angeles counties, and the state list we check does not cover those. If you are on a dental plan card rather than plain Medi-Cal, ask the office whether they take your plan.

Other insurance

Not known. This list is built around Medi-Cal dental, so it does not track private plans. Ask the office which ones they take.

What Patients Said

• Map and directions
• Yelp page
• Facebook page

• Very disappointed with my experience here. I waited nearly 4 hours just to be seen, and the entire process felt disorganized and unprofessional. I was given multiple different opinions about which teeth needed to be extracted. First, they told me they were unable to extract them, then later changed their minds and said they could do it after all. After all the confusion, I was told to wait another 7 days and take antibiotics.

  The communication between the doctor and nurse was concerning — there was arguing back and forth, uncertainty, and it honestly did not inspire confidence. It felt like nobody was on the same page. Instead of feeling cared for as a patient, the whole experience felt more like a transaction focused on extracting as many teeth as possible.

  Overall, the service was chaotic, the wait time was excessive, and the professionalism was lacking. I would not recommend this place based on my experience.

  Amed Ali 1 out of 5 · 2026-05-13

• This paperwork should provide enough information for you to understand that this facility is unfortunately being operated very poorly. In my opinion, they need an entirely new system and significant improvements in management and organization. The African dentist was kind and professional, but aside from that, the overall experience was very disappointing.

  Man Sam 1 out of 5 · 2026-05-13

• OMG , I am soo scared today . This dental place mainly this women dentist is soo rude and scary. I came here for my dental cleaning on /10/29/2025 at 3.30 Pm on room no 4. This lady dentist is very unprofessional and made me so hard pain and even she didn’t taught nicely. Mostly doctors are polite and make their patients feel comfortable but this lady never behaves like doctor. I don’t like to stay in this place even second. I don’t go this place anymore scary dentist

  Keshangmu Sherpa 1 out of 5 · 2025-10-29

Reviews are quoted word for word and belong to the people who wrote them. We do not edit them and we cannot remove them.

Office Details

Address

265 16th St.
Richmond, CA 94801

Phone

(510) 233-6515

Degree

DDS

Provider number

1629078647

Other Address on File

We also have one more address on file for this provider besides the one above. Call first to find out which one to go to.

• 265 16th St., Richmond

What to Ask When You Call

Say you have Medi-Cal dental and ask if they are taking new patients. If the answer is yes, ask how soon you can be seen and what to bring. Take your Medi-Cal card and a photo ID.

If English is hard for you, Medi-Cal pays for an interpreter and the office can set one up. Ask for it when you book.

Ask This Office for an Appointment

Leave your name and number. If this office takes requests through this site, it goes straight to them and they call you. If not, our team calls the office for you and rings you back with what they said.

Please do not put health details here. The office will ask what you need when they call. Is this your office? Get patient requests sent to you.